Upbit Support Center

We're here to support you every step of the way

At Upbit, our goal is to make your trading experience seamless and successful. Our expert support team is available to answer your questions and resolve any issues, empowering you to trade with confidence.

Contact Us Today

Multiple Support Options for Your Convenience

Live Chat

Get 24/7 support directly through the Upbit platform.

Contact Support

Email Support

Extensive FAQs answered within one business day.

Send Email

Phone Support

Need Immediate Help? Our dedicated support team is ready to assist Monday to Friday, from 9 AM to 6 PM (EST) at Upbit.

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for the latest updates and support news.

Follow Us

Help Center

A comprehensive library of resources, guides, and training sessions.

Explore Our Help Center

Community Forum

Connect with fellow traders, share experiences, and get answers to your questions.

Join the Community Now

Customer Support 24/7 Assistance

Live Chat

24/7

Fast support assured

Email Support

Immediate replies guaranteed

Ensures quick responses during office hours.

Phone Support

Achieve Financial Independence

Operational Hours: 9 AM – 6 PM (GMT)

Help Center

Always available

Support always available when needed.

Customer Support Made Easy

1. Log In

Access your Upbit account through the official site by entering your login credentials.

Navigating the Support Section

Find the "Help" or "Support" area, usually located in the website footer or main menu.

3. Pick Your Support Option

Choose to reach out via live chat, email, phone, or utilize self-help resources relevant to your issue.

4. Provide Details

Ensure you include your account details and specific questions to get prompt and accurate support.

Search for Answers Independently

Help Center

Visit our extensive knowledge base for comprehensive guides and instructional content.

Access Resource

FAQs

Access quick answers to common questions about Upbit's services.

Access Resource

Video Tutorials

Watch explanatory videos to learn about Upbit's features.

Access Resource

Community Forums

Engage with other traders to exchange insights and strategies regarding Upbit.

Access Resource

Improve Your Support Experience with Our Dedicated Customer Team

Clearly detail your issue: include specific error messages or recent updates.

Create innovative data tools and frameworks to streamline Upbit's customer support operations.

Select Appropriate Contact Method: Opt for live chat for urgent questions or email for detailed concerns.

Consult the FAQs for quick resolutions to frequent issues before reaching out.

Gather all relevant documents, including account information and transaction records, before contacting support.

If you haven't received a prompt reply, please try contacting support again through this or an alternative method.

Common Inquiries

Account Issues

Support topics include login problems, password recovery, and customizing account settings.

Trading Problems

Assistance with issues related to the performance and stability of the trading platform.

Funds transfer methods and withdrawal procedures

Questions about payment options, withdrawing funds, fees, and transaction notifications.

Technical Glitches

Technical difficulties such as platform errors, app crashes, and other related technical problems.

Security Concerns

Queries concerning information security, unauthorized activity, and data protection measures.

CopyTrading and automated trading features are key components of Upbit.

Support for social trading, managing copy trading strategies, and assessing investment results.
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